Delivery

Everything that you could possibly need for a complete landscape – trees, shrubs, sod, soil, mulch, timbers, stone and more – is available at any of Buck Jones’ locations and ready for timely delivery to your home, shop or job site.

Please call either our Woodstock or Grayson location for more information regarding delivery or rates.

Our diverse fleet of trucks ranges from light-duty trucks to tractor- trailers. Our staff of knowledgeable and courteous drivers stand ready to deliver any item from our entire inventory – no order is too small or too large for the Buck Jones delivery team. Let us save you time, money and energy with Buck Jones’ unique delivery system.

DELIVERY POLICY

Plant and landscape supply deliveries will be made Monday through Friday, unless other arrangements are made with the delivery coordinator. Some restrictions may apply.

Deliveries are made in a light-duty truck or on a box or flatbed trailer. Our driver will “tailgate” the material for you (move the material to the end of the truck for ease of unloading), but will not unload the material. Please be certain to be present and ready to unload your order when the delivery arrives.

Should a forklift be necessary to remove large trees or palletized material from a flatbed trailer, an additional charge will be incurred. This additional charge is included in the delivered price of sod, but not of plants, stone or other landscape materials. The driver will place the material as close to the desired area as the forklift will allow.

Buck Jones cannot be held responsible for any damage to your driveway or landscape and will ask that you sign a release form prior to unloading. Again, please be certain to be present at the time of delivery and ready to unload your order as needed.

One of our account representatives or our delivery coordinator will call you at least one day prior and give you an approximate delivery time. Buck Jones cannot, however, be held responsible for expenses incurred to the customer for late deliveries if the circumstances were out of our control (ie. mechanical failure of the truck, traffic, etc.).

We do require a deposit of one-half of the delivery charge at the time of ordering for retail deliveries. Weather rarely affects shipping on our end; therefore, please make any cancellations at least 24 hours in advance of the scheduled delivery in order to have your deposit refunded.

If you or your representative are not present at the time of delivery, we regret that we are unable to leave your material and you will lose your deposit.

Freight on deliveries that exceed 75 miles will be $1.50 per loaded mile.

All claims for damaged material or improper quantities must be made before the driver leaves the delivery site.

NOTE: Effective immediately, a $25.00 fuel surcharge will be added to all deliveries.